DELIVERED TO YOUR DOOR FOR £2 IN REFRIGERATED VEHICLES ONLY

Terms of Service

Welcome to The Raw Milk Man. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please review these terms carefully. If you do not agree to these terms, you should not use this website or our services.


1. General Conditions

By using this website, you affirm that you are at least the age of majority in your jurisdiction and capable of entering into a legally binding agreement.

You agree to use our website only for lawful purposes and in compliance with these Terms & Conditions.

We reserve the right to modify, suspend, or discontinue the website (or any part of it) at any time, with or without notice.


2. Orders and Payment

  • Placing an Order

When you place an order with us, you agree to purchase the selected items at the prices displayed. All orders are subject to availability, and we reserve the right to refuse or cancel any order.

  • Payment

Payments must be made at the time of ordering using one of our accepted payment methods. All prices are listed in GBP (£) and include VAT where applicable.

  • Pricing

Prices are subject to change without notice; however, you will be charged the price displayed at the time your order is placed.


3. Product Information

  • Raw Milk

Our raw milk is unpasteurised and delivered fresh from local Yorkshire farms. By purchasing raw milk, you acknowledge that raw milk may carry inherent risks, including potential bacteria that may be harmful to certain individuals.

  • Disclaimer

While we take every effort to ensure the quality and safety of our products, The Raw Milk Man cannot guarantee that our products will be free from naturally occurring bacteria. Consumers are advised to consult a healthcare professional if they have any concerns.


4. Delivery Policy

  • Delivery Time

Orders must be placed before Monday at 7:00 PM to guarantee delivery for the coming Wednesday.

While we cannot guarantee a specific delivery time, we will do our best to accommodate delivery preferences where possible.

  • Delivery Fees

Delivery charges may apply depending on your location and order value. Any applicable delivery fee will be shown during checkout.

Delivery charges are non-refundable once delivery has been attempted.


5. Cancellation and Refund Policy

  • Cancellations

Orders can be cancelled before dispatch. Please contact us as soon as possible if you wish to cancel an order.

  • Refunds

As our products are perishable, all sales are generally final. However, if you receive a damaged, incorrect, or spoiled item, please contact us within 24 hours of delivery and we will review the issue and arrange a replacement or refund where appropriate.


6. Intellectual Property

All content on this website, including text, graphics, logos, images, and branding, is the property of The Raw Milk Man or its content suppliers.

You may not reproduce, distribute, modify, or use any content without our prior written consent.


7. Limitation of Liability

The Raw Milk Man shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of this website or our products.

Our total liability for any claim shall be limited to the value of the product purchased.

We make no warranties, express or implied, regarding the operation of this website or the information and materials provided on it. Your use of this website is at your own risk.


8. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of these external websites and encourage you to review their terms and privacy policies before using them.


9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of West Yorkshire, England.


10. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page, and continued use of our website constitutes acceptance of those changes.